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SofTec Contacts, Management, Telephone Numbers, Email |
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Project Manager:
Jane Leedom
303.662.1010
Jane.Leedom@softecinc.com
Alternate Project Manager:
Brandi Lange
303.662.1010
brandi.lange@softecinc.com
Human Resources (i.e. Benefits)
Rhonda Jackson
303.662.1010
rhonda.jackson@softecinc.com
VP Support Services:
Mike Lebofsky
303.662.1010
Lebofsky@softecinc.com |
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What is the name of the company that is my health benefits carrier? |
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Nationwide Insurance (health, dental and vision) |
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Will my spouse (husband or wife) and children be covered? |
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Yes, if you choose to do so. However, if you do not wish to enroll dependents you will not be required to do so. |
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When will my health benefits take effect? |
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Health benefits take effect the first day of the month after the month in which you were hired. Example: employees hired on Jan 2, 2007 with SofTec will have their health benefits take effect on Feb 1, 2007. |
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Who do I call when I have a question about my health benefits? |
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You will call Nationwide Insurance at 1-866-668-6299. Identify yourself as a SofTec Solutions employee. If Nationwide Insurance doesn’t provide you with a satisfactory answer or resolution of your problem please call SofTec: Rhonda Jackson (303) 662-1010 ext14 |
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What are my out-of-pocket (premium costs) each month? |
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Your healthcare benefits are 100% employer paid by SOFTEC SOLUTIONS, INC. You will not have any healthcare premiums deducted from your paycheck. |
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If I don’t elect to use the health benefits plan or if I’m covered under my spouse’s plan, will my compensation (hourly rate) be increased? |
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No, you are not able to opt out of the benefits plan provided. Therefore, your compensation (hourly wage) will not change. |
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May I continue to use TriCare in addition to the SofTec provided Insurance? |
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Yes. We do not have the authority or knowledge of any benefit plan specifications on TriCare policies. It is recommended that you contact TriCare to confirm any changes in eligibility. **The benefit phone number for TriCare should be located on your TriCare healthcare ID Card. Due to the various locations for TriCare we do not have access to the benefit phone numbers. |
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Please tell me about the SCA and how it applies to me. |
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This contract has been awarded by the Army based upon the Service Contract Act (SCA). The past (incumbent) contract was not an SCA contract.
The Service Contract Act (SCA) applies to service contracts awarded by the federal government with a value greater than $2,500 performed in the U.S. or certain other territories.
The Service Contract Act (SCA) requires contractors to pay covered employees no less than the locally prevailing wages and fringe benefits. The U.S. Department of Labor determines the locally prevailing wage rate and fringe benefit rate.
See http://www.wdol.gov/sca.aspx#0 for your specific location's wage determination. The equivalent DOL labor category assigned by USAREC to your position is General Clerk II.
SCA covered employees are entitled to 2 weeks paid vacation once they reach the anniversary of their employment with the contractor. There is no vesting requirement for any period less than one year. |
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When will offer letters go out? |
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Offer letters are generally delivered via email within 48 hours of application completion. |
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Will I receive any vacation, sick, or personal time off benefit? |
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You will receive 10 days of vacation time (block grant) and 5 days of personal time off (accrued) for every year of employment. |
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What is personal time off? Is this sick leave? |
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Personal time off can be used as you want and when you want. Please ensure your client POC is aware of and can support your schedule. |
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Can I use personal time off prior to accruing it? |
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No |
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When can I begin to use vacation time? |
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Your vacation time is not available for use until you have been employed by SofTec for one year. Upon completing one year’s employment, 10 days of vacation time will be made available for your use. This is based on the Service Contract Act (SCA).
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If I terminated employment, will I be paid for my unused personal time and vacation time? |
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All accrued and unused hours of personal time will be paid to you upon termination of employment.
If you have been employed by SofTec for one year, all hours of unused vacation time will be paid to you at your hourly rate.
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If I need to take time off and I don’t have any available personal or vacation time available, what do I do? |
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You will placed on leave without pay (LWOP). |
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Will my seniority and/or accrued and unused leave from my previous employer be transferred to SofTec? |
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No |
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What is considered a normal work week and what happens if I work other than this work schedule? |
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A normal work week is eight hours a day, five days a week. The time you report to duty and depart should be in coordination with your CLT.
You may work an alternate schedule (i.e., four 10 hour days per week), as long as the following occurs:
- Coordinate your alternate schedule with SofTec and your CLT.
- Your alternate schedule must be approved by your CLT.
- Indicate your alternate schedule on your on-line timesheet (notes field). |
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How often am I paid? |
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Every two weeks (i.e., every other Friday).
Your first paycheck will be mailed to your residence address with all paychecks thereafter transmitted to your bank. |
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Please describe Pay Periods |
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Pay periods are two weeks in length and begin on a Monday and end on a Sunday. The pay day and date on which your bank account is credited is the Friday after the end of the pay period. A complete calendar of pay period begin and end dates and pay dates is posted on the web site. |
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How will I record my time worked? |
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You will record your pay in an on line (web based) payroll system. The information needed to log on the system, a password, and instructions on the use of the system will be provided to each employee upon hiring. |
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Will I still need my Computer Access Card (CAC Card)? |
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Yes. |
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Is there an employee handbook? |
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Yes.
The handbook web link will be provided upon employment. |
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Is there a position description of duties for my job? |
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Yes. The SofTec Administrative Assistant position description is posted within this FAQ. |
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What are the skills required for my position? |
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1. Experience in operating a copiers, facsimile machines, word processor, microcomputer, printer, modems, and/or computer terminal using a standard typewriter style keyboard with additional function keys to produce work accurately and efficiently, and operating related equipment such as laser printers and modems.
2. Knowledge in processing electronic mail to include sending, receiving, filing, archiving,downloading, with and without attachments, plus saving and opening attachments.
3. Computer literate and have demonstrated experience with Microsoft Office Suite to include Microsoft Word, Power Point, Excel, and WinZip.
4. Knowledge of browsers (Internet Explorer and Netscape) for Internet access.
5. Knowledge of Formflow or other electronic forms engines and programs.
6. Familiar with or capable of learning recruiting production data and/or data associated with Recruiting Company periodic reports.
7. Familiar with or capable of learning U.S. Army regulations, guidance, policies, etc., concerning forms, formats, and procedures for awards, reports and correspondence.
8. Knowledge of proper grammar, spelling, capitalization, punctuation, and terminology commonly used in office environments to prepare formal correspondence from handwritten drafts or oral instructions. Knowledge of or capable of learning standard processing procedures and formats, distribution, and retention policies for correspondence and reports produced.
9. Knowledge or capable of learning the established file system.
10. Screen and prioritize telephone calls/messages, electronic mail, and distribution.
11. Ability to perform in a business-like manner at all times.
12. Travel, if required, to in-process, obtain identification cards, and attend training.
13. Read, write, and speak English fluently.
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What is my position description? |
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To perform administrative clerical support duties at in support of the Army recruiting mission.
Duties and Measures of Success:
1. Documents will be prepared (typed, edited, and formatted) and maintained for the CompanyLeadership Team (CLT). Measures of success are documents that are accurate and in compliance withestablished DOD, Army, and USAREC guidelines (located at www.usarec.army.mil) and procedures
2. Visitors, phone calls and electronic mail messages will be received and assistance provided. Measures of success are prompt, courteous reception and referrals made to the appropriate CLT member.
3. Reports and files, to include electronic files, will be established and maintained. Measures of success are completed files kept for easy retrieval and reports with accurate content and prepared in accordance with established procedures.
4. Incoming correspondence will be reviewed, distributed and prioritized. Measures of success areaccurate, timely distribution of correspondence and accurate designation of priorities.
5. Suspense files will be maintained. Measures of success are follow up on suspense dates and requiredactions and responses completed prior to the due dates.
6. Travel orders and arrangements will be prepared. Measures of success are accurate and complete orders and arrangements made in accordance with the Army Defense Travel System (DTS).
7. Recruiter production and resource data will be collected, maintained and reported. Measures of success are thorough data records kept up to date and timely completion of data reports.
8. Bulk Leads School lists will be received and entered into a database. Measures of success are accurate entry of information and timely completion of data entry after receipt.
9. Floor counts at the MEPS and applicant lodging information at the MEPS hotel will be verified. Measures of success are reporting accurate floor counts, informing hotel of no-shows to prevent charges to the government, and completion of these duties in accordance to procedures provided.
10. Maintain the Medical Protection System (MEDPROS) for the company. Measures of success are complete records and reports that include all required forms for completion by the company and submission to the appropriate offices.
11. Additionally, staff will maintain postal supplies and maintain a neat and orderly workspace. Measures of success are a complete postal supply inventory and a neat/orderly work space.
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Benefit
Information